What is TAC Engineer? Fullform & How to Become.
A TAC Engineer, also known as a Technical Assistance Center Engineer, is a professional who provides technical support and assistance to customers or clients. The primary role of a TAC Engineer is to troubleshoot and resolve technical issues or problems related to products or services. They are responsible for diagnosing and analyzing customer inquiries, providing solutions, and ensuring customer satisfaction. The full form of TAC is Technical Assistance Center. To become a TAC Engineer, one typically needs a strong background in computer science or a related field. Additionally, gaining certifications in relevant technologies can be beneficial. Strong problem-solving skills, excellent communication abilities, and a customer-focused mindset are essential qualities for success in this role. Continuous learning and staying updated with the latest technological advancements are also crucial for TAC Engineers to excel in their careers.
Atul Sharma an Ex TAC Engineer, the speaker in the video, introduces himself as an experienced network engineer with over 11 years of industry experience. He has worked for companies like Juniper Networks and Apple and has handled clients like PayPal and Rogers Cable. Atul emphasizes the importance of education and certification, particularly in the field of networking. He advises aspiring network engineers to pursue a bachelor’s degree in computer science and obtain certifications like CCNA and CCNP.
Atul shares his personal journey of becoming a network engineer and highlights the benefits of working for companies like Cisco and Juniper Networks. He also mentions the significance of gaining experience and suggests starting with entry-level positions in companies like HCL and Wipro.
The speaker emphasizes the importance of technical skills, customer handling skills, and communication skills for aspiring network engineers. He recommends improving these skills by working on small projects, internships, and remote work. Atul also advises networking professionals to focus on building a strong online presence through platforms like LinkedIn and Naukri.com.
Atul provides insights into the job market for network engineers and suggests researching companies that manufacture network devices, such as Cisco, Juniper, and Arista. He advises job seekers to apply directly on company websites and mentions the high-demand for network engineers in companies like Google, VMware, Citrix, Intel, and Microsoft.
The speaker discusses the difference between a network engineer and a tech engineer and highlights the higher compensation and opportunities for growth in the field of tech engineering. He suggests that tech engineers work in this role for a few years before transitioning to bigger companies like Google.
Atul recommends starting with basic courses and improving technical skills by watching videos and taking online courses. He mentions the availability of free courses and an access pass that provides access to a library of courses for a year. He also shares a resume template and encourages job seekers to update their profiles on job portals and social media platforms.
In conclusion, Atul shares his LinkedIn profile and invites viewers to connect with him for further guidance. He encourages viewers to share their experiences and attend live webinars for additional support.